Terms & Conditions

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to Caffeine Works, operated by Caffeine Works Pvt. Ltd. (“Company”, “we”, “our”, “us”). By accessing or using our website https://caffeineworkss.com (“Site”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). These Terms govern your use of our Site and services, including any purchases made through it. If you do not agree to these Terms, please refrain from using our services.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after such updates constitutes your acceptance of the revised Terms.

1. Nature of Service and Disclaimer of Liability

Caffeine Works operates as an online marketplace platform that connects consumers with independent tea and coffee brands. We do not manufacture, own, or control the products listed on our platform. The product descriptions, ingredients, claims, and other information related to each product are provided directly by the respective brands.

CaffeineWorks.com is not liable for any information, statements, or claims made by brands listed on the platform.
We do not verify or guarantee the accuracy, completeness, or reliability of product information submitted by sellers. We are service providers, not product manufacturers or resellers, and we do not assume any legal responsibility for brand-supplied content.

Any disputes, misleading claims, or legal concerns regarding product content, effects, or quality will be redirected to the respective brand. By using this Site, you acknowledge and agree that Caffeine Works shall not be held liable in any manner for such information.

2. Account Registration and User Obligations

To place an order, you must register and create an account on our Site. You agree to:

Provide accurate, complete, and up-to-date information.
Keep your login credentials secure.
Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts that provide false or misleading information or violate these Terms.

3. Product Listings and Pricing

All products are listed at their Maximum Retail Price (MRP) unless otherwise stated. Prices at checkout reflect the final charge at the time of delivery. Prices may fluctuate due to market conditions or updates from the brand.

We strive for accuracy in product listings, but we do not guarantee that descriptions, images, or pricing are error-free. In the event of an error, we reserve the right to cancel orders and process full refunds as needed.

4. Product Representation

Visuals and colour representations may vary depending on your screen settings. All images are indicative and intended for illustration purposes. Final products may differ.

We reserve the right to:

Limit the sale of products to certain individuals, regions, or jurisdictions.
Modify product descriptions or pricing without prior notice.
Discontinue any product at any time.

5. Order Acceptance and Fulfilment

Orders placed through the Site are considered offers to purchase and are subject to acceptance. We reserve the right to cancel or refuse any order at our sole discretion, especially if there is suspicion of fraud or misuse.

Once your order is processed, you will receive a confirmation email along with tracking details. Risk and title transfer to the buyer upon delivery.

6. Prohibited Conduct

You agree not to use the Site:

For any unlawful or fraudulent activity.
To breach any applicable laws or regulations.
To interfere with or disrupt the Site’s functionality or security.

Attempts to gain unauthorized access to the Site, its servers, or data will result in legal action.

7. Intellectual Property

All content on the Site—text, images, graphics, logos, and software—is the exclusive property of Caffeine Works Pvt. Ltd. or its licensors and is protected by applicable intellectual property laws. Unauthorized reproduction or use is strictly prohibited.

8. Feedback and Submissions

Any feedback, ideas, or suggestions provided by users through the Site shall be deemed non-confidential and become the sole property of Caffeine Works. We may use such feedback for any purpose without compensation or acknowledgment.

9. Third-Party Links

Our Site may contain links to third-party websites. These are provided for convenience only. We do not control or endorse the content of third-party sites and disclaim any responsibility for their content or practices.

10. Limitation of Liability

To the maximum extent permitted by law, Caffeine Works shall not be liable for any indirect, incidental, special, or consequential damages arising from:

The use or inability to use the Site or its services.
Inaccurate or misleading product information supplied by brands.
Any dispute or claim related to a listed product.

All claims, including legal redress related to misleading product information, must be directed to the respective brand.

11. Indemnification

You agree to indemnify, defend, and hold harmless Caffeine Works Pvt. Ltd., its officers, directors, affiliates, and employees from any claims, liabilities, damages, or expenses arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

12. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. All disputes arising in connection with the Site or these Terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, India.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Caffeine Works regarding the Site and supersede any prior agreements or communications.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

📧 Email: business@caffeineworkss.com
🌐 Website: https://caffeineworkss.com